By Metro Tiles & Flooring | Canada’s Trusted Tile & Flooring Experts
Getting new tile installed is an exciting investment — but the difference between a stunning result and a costly headache often comes down to who you hire and what you ask before the work begins. Before you sign anything, make sure you’re getting clear answers to these key questions.
Are you licensed and insured? This is non-negotiable. A reputable tile installer should carry liability insurance and, where required, a valid contractor’s licence. It protects your home, your wallet, and your peace of mind if anything goes wrong on the job.
Can I see examples of your past work? A confident installer will have a portfolio ready to go — photos of completed projects similar in scope and style to yours. Even better, ask for references from past clients you can actually call.
What’s included in your quote? Labour, materials, removal of old tile, disposal fees, waterproofing, grout sealing — get it all itemised in writing. A suspiciously low quote often means something important isn’t included.
What tile and setting materials do you recommend for my space? A knowledgeable installer will ask about your household, your traffic patterns, and your surface type before making recommendations. If they’re not asking questions, that’s a red flag.
How long will the project take, and what does the timeline look like? Tile work involves curing time, grout drying time, and sometimes subfloor preparation. A good installer will give you a realistic schedule — not just tell you what you want to hear.
What happens if something goes wrong? Ask about their warranty on labour, and what their process is if tiles crack, grout fails, or something doesn’t look right after the job is done. A professional stands behind their work.
Shop Your Tile First, Then Call the Installer
At Metro Tiles & Flooring, we believe a great installation starts with great tile. Browse our wide selection of floor and wall tile, backsplash options, and premium setting materials — and let our knowledgeable staff help you choose the right product before the first trowel hits the wall. Come visit us in store or shop online today.
🏪 Visit our showroom at 72 Devon Road, to touch and feel hundreds of porcelain and ceramic tile samples in every style imaginable.
📐 Book a free consultation — https://metrotilesandflooring.com/get-a-free-quote/
🚚 We supply and install — one trusted team from selection to grouting.
💬 Have a question? Call us today at (905) 450 – 0001
The right questions lead to the right installer. The right tile starts at Metro Tiles & Flooring.